Yes! You have the right to choose where you go for therapy. By law (ORS 441.098), your physician's office must inform you of your right of choice; however, keep in mind that insurance coverage may vary per location. We recommend calling your insurance company to check your benefits. When in doubt, contact us and we can help you navigate your insurance benefits.

If you are self-pay or if your insurance does not require a doctor's order, you can self refer yourself to physical therapy without a doctor's order. However, most insurances do require a doctor's order. Therefore, we encourage you to call your insurance and ask, "Do I need a doctor's order for physical therapy?"

Most insurances and plans have benefits coverage for physical therapy. We encourage you to check with your insurance before scheduling. We suggest calling your insurance to ask if you have a deductible (your co-insurance applies after this is met), copay (due at each visit), and visit limit (number of visits allowed in a given time frame) Call our office and we can confirm if we are contracted with your insurance. If insurance isn't an option for you, or your insurance is not contracted with us, please call us about cash payment options.

Yes! We accept MVA and OR/WA workman's compensation cases. Upon scheduling for MVA's, we will need to know: 1) State that the accident took place 2) Your personal auto insurance 3) Claim number Upon scheduling for OR/WA workman's compensation injuries, we will need to know: 1) Insurance carrier 2) Date and state of injury 3) Claim number and status of claim (pending, open, etc.) 4) Name of adjuster assigned to your claim 5) Physician referring you (referral needed) 6) Name of employer

No, you do not have to be a patient! Our gym is open to the general public via a punch card for $35 that includes 10 visits and doesn't expire. Are you currently coming to us for physical therapy? You can work out for free when you're a current patient! We encourage you to come in and take advantage of the gym to help improve your physical therapy outcome. We also are a participating location for Silver&Fit®, SilverSneakers®, and OnePass/Renew Active. Please contact us for more information regarding gym options if you have any more questions!

At your first appointment your therapist will perform an evaluation to determine: Your particular complaint and document the extent of restrictions Potential causes of your issue(s) and treatment options A plan for treatment progression Goals for treatment - including your personal goal(s) or needs

Yes! We have several options. If you are not a patient: We have contracted fitness professionals, Jeanene and Gillian, who can be of help. They charge their own fees and manages their own schedule. If you are a current patient: Ask your therapist to make a home exercise program for you if they have not already done so. Our reception staff and therapists can help confirm which option may be the best for you to pursue!

Please arrive 5 minutes early if you completed your intake digitally/online prior to your appointment. If you've made arrangements to fill out a paper copy of the intake or didn't complete it online beforehand, please arrive 20 minutes early. We also ask that you bring your: Insurance card(s) & photo ID Referral / Doctor's order from your physician Applicable imaging reports such as x-rays, MRI's, etc.

Flexible clothing is best! Gym clothing is a good example. Therapists will need to be able to move you and your body for assessment/treatment. Examples for treatment areas: Knee - Shorts or stretchy pants Hips - Stretchy pants Shoulder - Tank or sleeveless top Elbow - T-Shirt **We also have shorts, t-shirts, and gowns to borrow if needed**