FAQ

In Oregon, direct access means you can visit a licensed physical therapist (PT) for an initial evaluation and treatment without first obtaining a doctor’s referral or prescription. Oregon permits unrestricted access, allowing you to bypass a physician and begin your recovery immediately.

You should dress in comfortable, loose clothing that allows you to move easily and doesn’t restrict circulation. Depending on your condition, your physical therapist may also recommend special shoes or a brace. You should also bring any paperwork related to your medical history, including x-rays, ultrasounds, and doctor’s notes.

Yes! Make sure you arrive for your session well-rested so that you can give it your full attention and energy. It is also helpful if you keep track of how much pain medication (if any) you take prior to the appointment so that the physical therapist can adjust the intensity of treatment accordingly.

Sessions typically last 30-60 minutes depending on your condition and the types of techniques used. Your physical therapist will give you an estimate when you first arrive for your appointment.

Yes! Your physical therapist may provide specific exercise recommendations for you to try in between visits, which will help speed up your recovery and progress faster toward reaching your goals. It’s important to follow these carefully and always check with your PT before starting a new exercise program if you have any questions or concerns.

Your physical therapist should be available to answer any questions or concerns you may have about your treatment plan before and after each visit. You can also contact the clinic directly for further assistance. We want you to get the most out of every session!

It depends on your insurance plan. Most plans cover some or all of the costs associated with physical therapy, but you should check with your provider to determine coverage and any associated fees.

The frequency of visits will depend on your individual goals and condition, but typically it is recommended that patients attend 2-3 times per week for a minimum of 4-6 weeks in order to maximize results. Your therapist will provide more details during your initial appointment.

Every person’s situation is unique; therefore the amount of time needed to reach goals varies. With commitment and dedication from both you and your physical therapist, you can expect to start seeing results within a few weeks. The more positive lifestyle changes you make, the faster your progress will be!

Yes! Your physical therapist should be available to discuss any concerns or questions you have regarding your condition or treatment plan. Don’t hesitate to bring up any issues that may arise during the course of therapy.

If at any time during your physical therapy session you experience increased pain, it’s important to let your therapist know so they can adjust the intensity or technique as necessary. Your therapist will work with you to make sure that treatment is comfortable and effective for you

Your physical therapist should be able to provide guidance on when it is appropriate to stop attending physical therapy sessions based on your progress, goals, and overall health status. It’s important to listen to your therapist and continue with treatment until they feel you are ready to move on.

Yes! You have the right to choose where you go for therapy. By law (ORS 441.098), your physician’s office must inform you of your right of choice; however, keep in mind that insurance coverage may vary per location.

We recommend calling your insurance company to check your benefits. When in doubt, contact us and we can help you navigate your insurance benefits.

Yes! We accept MVA and OR/WA workman’s compensation cases.

Upon scheduling for MVA’s, we will need to know:

1) State that the accident took place

2) Your personal auto insurance

3) Claim number

Upon scheduling for OR/WA workman’s compensation injuries, we will need to know:

1) Insurance carrier

2) Date and state of injury

3) Claim number and status of claim (pending, open, etc.)

4) Name of adjuster assigned to your claim

5) Physician referring you (referral needed)

6) Name of employer

No, you do not have to be a patient! Our gym is open to the general public via a punch card for $35 that includes 10 visits and doesn’t expire.

Are you currently coming to us for physical therapy? You can work out for free when you’re a current patient! We encourage you to come in and take advantage of the gym to help improve your physical therapy outcome.

We also are a participating location for Silver&Fit®, SilverSneakers®, and OnePass/Renew Active.

Please contact us for more information regarding gym options if you have any more questions!

At your first appointment your therapist will perform an evaluation to determine:

• Your particular complaint and document the extent of restrictions
• Potential causes of your issue(s) and treatment options
• A plan for treatment progression
• Goals for treatment – including your personal goal(s) or needs

Yes! We have several options.

If you are not a patient: We have contracted fitness professionals, Jeanene and Gillian, who can be of help. They charge their own fees and manages their own schedule.

If you are a current patient: Ask your therapist to make a home exercise program for you if they have not already done so.

Our reception staff and therapists can help confirm which option may be the best for you to pursue!